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Inventory Management
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The inventory of hardware and software data is a pre-condition for an efficient and long term administration of IT systems. As systems change constantly during their lifecycle an up to date automated inventory is an essential requirement. Hardware components may be added or removed, software installed or uninstalled. Continually growing networks can place high resources on manpower and time as manual inventory’s are time consuming. With the DeskCenter Management Suite, you can reduce both the needs of time and manpower to inventory your entire network. Therefore, costs are reduced, redundant data avoided and the working quality increased.
Changes made in IT departments are not always wanted and human error can occur, components may be taken away unauthorized or software installed unapproved. With the DeskCenter Management Suite such events become transparent because the administrator gets extensional information about system changes.
Hardware and Software Inventory
The DeskCenter Management Suite gathers more than 3500 different types of hardware and software data from computer systems. There are different inventory methods, which are described in the following table. For assets (for example Linux systems, printers, switches, storage etc.), the DeskCenter Management Suite offers flexible methods of inventory over SNMP.
| Inventory method | Clients … | Example |
| SDI Agent | … with permanent network connection | Client for which additional functions of the SDI agent are available |
| Windows Service | … with permanent network connection | Clients where the installation of an agent is not possible |
| Live Inventory | … with permanent network connection | Additional function to scan the current state of the client directly out of the system manager |
| InventoryNow | … with permanent network connection | Additional function to start the inventory of a client manually |
| ScriptInventory | ... with occasional network connection | The laptop of a field manager is captured over Login-Script |
| One Step Inventory | ... without network connection | Data are buffered on a medium (e.g. USB stick) locally in a database and then transferred to the central database |
Using these different methods of inventory, all requirements for internal processes, working orders and infrastructure are assured in a flexible way.
The DeskCenter Management Suite works with individual time schedules. Different intervals for computer groups or single computers can be defined. These can place restrictions on weekdays and time periods for inventory. Functions to start a system over wake-on-lan and to shut it down after successful inventory are also included.
Information Scheme
The DeskCenter System Manager displays all information on systems, users, assets etc. in well arranged tables. The user can arrange and filter this view according to his or her needs or export it into standard formats like EXCEL, HTML or XML. Every user can save his or her individual views directly into the database - so they are always available. The System Manager module also supports data views in a tree structure. This can be generated through the "group" function.Additionally, the System Manager displays detailed compilations of information on defined criteria. The view may show for example how often a partilcuar type of software is installed and on which systems.
Live-Inventory and Online Request
The inventoried data is not always up to date. In the detail view, you can check the status of a system, for instance, if the system is online, inventory can be started directly and current system information will be gathered. Another example, you can look at the status of Windows services, running processes, information on printers, utilization of storage and interfaces.
Scans for the WMI standard on the running system can be carried out with the function "Online Request". For this analysis the System Manager module provides predefined queries.