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You are here: Solutions > Licence Model
Licence Model
| Single Licence (licence per client) |
| Title | Description |
| Basic Package |
The DeskCenter Basic package is the basis of the DeskCenter Management Suite and is required to be licenced. This licence contains all important basic functions of the DeskCenter Management Suite, which are:
- Hardware and Software Inventory
- Licence Management
- IT Asset Management
- User Management
- Reporting
|
| Software Asset Management (SAM) DNA |
- Automated product identification database for software products that require a licence and freeware products.
|
| Real time System Management | - System management for computer systems (network configuration, user management, shares management, control of processes and services)
- System management for computer groups (Wake on Lan, Shutdown/Reboot, create user accounts, send network messages)
- Remote desktop on the fly or as service by UltraVNC
- Active Scripting Toolbox for the integration of your own management functions based on VB Scripts or C# Scripts
|
| OS Deployment |
- Integrated & completely automated deployment of operating systems
- New installation of MS operating systems
- Creation and deployment of installation images
- Administration of installation keys and activation keys over MAC addresses
- Supply as bootable CD-ROM or PXE
- Serial number administration
- Completely integrated configuration of unattended files and drivers support
- Support for Microsoft® Windows NT, Windows 2000, Windows Server NT/2000/2003/2008, Windows XP, Windows Vista (all versions)
- Deployment via CD/DVD, USB stick, ISO image, integrated PXE server or alternative TFTP/DHCP/PXE servers
|
| Software Deployment | - Software deployment for Microsoft Installer packages (MSI), standard setups, ThinApp packages and drivers
- Microsoft Installer Command line editor
- Support of distributed software depots
- Customisable rules for deployment of software packages (IF-THEN-rules)
- Integration of virtualisation platform VM Ware ThinApp
|
| Patch Management | - Central administration for determining, downloading and installing necessary patches
- Scheduled download of updates
- Uninstall patches
|
| File and Contract Repository | - Store documents in the DeskCenter database
- Read-only-mode or as OLE object
- Specify own categories
- Additional information about documents
- Link with systems / components / users / licences
|
| Single Licence (licence per component) |
| Title | Description |
| SNMP Inventory | - Automatic inventory of SNMP-able devices
- Schedule control
- SNMP templates
- Import of MIB files
- View of the devices in the component overview
|
| Asset Management for passive components | - Free up to the amount of licenced Basic Packages (number of client PCs)
|
| Single Licence (licence per named user) |
| Title | Description |
| Helpdesk | - Administration of trouble tickets
- Email template system, Email history
- Cost centre-referred accounting and evaluation
- Web console for the acceptance of user tickets
- Knowledge Base including web front-end
|
| Service Calendar | - Manage schedules
- Calendar function
- Resource planning (group schedule)
- Appointments can be linked to systems, peripheral devices, persons and helpdesk tickets
- Accounting and evaluation
- Recurring appointments
- Helpdesk Licence required
|
| DeskCenter .Pocket | - Mobile stock control on basis of the inventory
- Add / edit systems and components directly on site
- Synchronization with DeskCenter Management Suite database
|
| Single Licence (licence per database) |
| Title | Description |
| POP3 Connector | - Examines POP3 account and creates helpdesk tickets and/or assigns emails to helpdesk tickets
|
